TEPSA ELÉCTRICA, S.A. DE C.V., located at Blvd. Juan Pablo II No. 601, Col. Ignacio Allende, Torreón, Coahuila, Mexico, ZIP Code 27400, telephone number 8717922322, and email addresses with the @gtepsa.com domain, is responsible for collecting and processing your personal data in accordance with the Federal Law on the Protection of Personal Data Held by Private Parties. Therefore, this Privacy Notice is made available to you.

Through this notice, you are informed that TEPSA ELÉCTRICA, S.A. DE C.V. collects general identification personal data in order to understand customers’ needs, products, and services required. This data may include name, address, telephone number, marital status, and, where applicable, information about the spouse, email address, occupation or trade, and details regarding such occupation or trade. If the customer requires credit, personal data such as financial information and even information regarding the customer’s properties may also be requested. Likewise, for tax and billing purposes, the Federal Taxpayer Registry number, tax address, ZIP code, and bank account number(s) may be requested in order to specify the payment method on the invoice and/or for reimbursement of undue payments.

Your data will be kept in a file created exclusively for each owner of the data provided. It is stated that TEPSA ELÉCTRICA, S.A. DE C.V. does not, at any time or under any circumstance, request personal data considered sensitive. The responsible party does not use your data for purposes other than those strictly essential to the commercial relationship.

In any case, the data owner may inform the person in charge of their objection to the processing of their data for any matter unrelated to the commercial relationship, and may even do so within 5 days after becoming aware of this notice. Under no circumstances does the responsible party transmit or transfer its customers’ data.

The owner of the personal data, or their legal representative, may at any time request from the responsible party access, rectification, cancellation, or opposition regarding the personal data concerning them.

This request must include:
i) The name and address of the data owner, or another means to communicate the response to the request;
ii) A document proving their identity or legal representation;
iii) A clear and precise description of the personal data regarding which any of the aforementioned rights is to be exercised; and
iv) Any other element or document that facilitates the location of the personal data.

In the case of a request for rectification of personal data, the request must indicate the modifications to be made and provide the documentation supporting the request. Said request must be made in writing and delivered to the address specified in the corresponding section, or by email. If this second option is chosen, the interested party or their representative must appear in person to ratify the content of the email.

Likewise, the data owner may at any time request that the responsible party limit or refrain from distributing or disclosing their personal data, either in writing or verbally.

In case of urgency, the owner of the information may make a telephone call in order to limit the use or disclosure of their personal data. In this case, TEPSA ELÉCTRICA, S.A. DE C.V. will only refrain from carrying out any activity involving such data until the interested party or their representative appears in person to request the exercise of their ARCO rights.

The data owner is hereby informed that, on occasion, their data may be required and/or requested by public and/or private third parties.

Should the above occur, the data transfer will be carried out after prior consultation with and express consent from the data owner, except in cases where the Federal Law on the Protection of Personal Data Held by Private Parties expressly establishes that such consent is not necessary. In any case, the party requesting the data will be informed of the content of this Privacy Notice so that its content and scope are fully respected.

In the event that this Privacy Notice undergoes changes or adjustments to comply with legal provisions, such changes will be made known by physically displaying the notice at the facilities of TEPSA ELÉCTRICA, S.A. DE C.V.

In order to comply with Article 8, second-to-last paragraph, of the aforementioned law, if you agree with the terms of this Privacy Notice and have no objection to TEPSA ELÉCTRICA, S.A. DE C.V. processing your personal data, please click the accept button.